Privacy Policy
Privacy Policy
This Privacy Policy outlines how MoneyIN Global Inc. (“moneyIN”, “we”, “us”, or “our”) collects, uses, stores, and protects personal information obtained through our websites, mobile applications, and any affiliated platforms or services (collectively, the “Platform”).
By using our Platform, you consent to the practices described in this Policy.
1. Information We Collect
We may collect the following categories of information:
a) Personal Information
• Full name, date of birth, and nationality
• Email address and phone number
• Residential and/or business address
• Government-issued ID (passport, driving licence, national ID)
• Banking and payment details
• Tax identification number or similar information
b) Technical and Usage Data
• IP address and device type
• Login information, location data, browser type
• App usage data and transaction history
• Cookies and other tracking technologies
c) Third-Party Data
• Information provided by partners (e.g., identity verification services, credit bureaus, banks)
2. How We Use Your Information
Your data is used for lawful business purposes, including to:
• Verify your identity and conduct KYC/AML checks
• Open and manage your account
• Process payments, remittances, and card issuance
• Communicate with you regarding your account or services
• Prevent fraud, unauthorised access, and security threats
• Comply with legal and regulatory obligations
• Analyse usage patterns to improve the Platform
We do not sell your personal data under any circumstances.
3. Disclosure to Third Parties
We may share your information with:
• Government, tax, regulatory or law enforcement authorities (as legally required)
• Payment processors, banking partners, card issuers, or financial institutions
• Identity verification services and credit bureaus
• Service providers assisting with fraud prevention, technology, or analytics
• Our affiliated entities under common ownership or control
All third parties are contractually obligated to handle your data securely and lawfully.
4. Cross-Border Data Transfers
As a global platform, your information may be processed or stored in jurisdictions outside of your country of residence. These jurisdictions may not have the same data protection laws. By using our services, you consent to such cross-border data transfers.
We ensure appropriate safeguards are in place for any such transfers, in accordance with applicable legal standards.
5. Data Retention
We retain your personal data:
• For as long as necessary to provide services and maintain business records
• For the duration required under applicable laws (e.g., anti-money laundering regulations)
Upon expiry of the retention period, data will be securely deleted or anonymised.
6. Cookies & Tracking
We use cookies and tracking tools for:
• Session management and security
• Remembering user preferences
• Analysing traffic and improving the Platform
You may control or disable cookies via your browser settings, but some features of the Platform may not function properly as a result.
7. Your Rights
Subject to applicable law, you may:
• Request access to the personal information we hold about you
• Request correction or deletion of inaccurate or unnecessary data
• Withdraw consent for certain processing (where applicable)
• Lodge a complaint with your local data protection authority
To exercise these rights, please contact: privacy@moneyin.org
8. Data Security
We implement robust technical and organisational measures to protect your personal data from loss, theft, unauthorised access, misuse, alteration, or destruction. These include:
• Encrypted communications (SSL/TLS)
• Biometric and multifactor authentication
• Access control and user-level permissions
• Routine security audits and monitoring
Despite these efforts, no digital system is ever completely secure. You are responsible for safeguarding your login credentials and notifying us immediately of any suspected compromise.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect or process data from minors. If you become aware that a child has provided us with personal data, please contact us immediately.
10. Changes to This Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Continued use of our Platform constitutes acceptance of the revised terms.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:
📧 admin@moneyin.org
📍 Suite 251, 207 Bank Street, Ottawa, ON, K2P 2N2, Canada
